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PAYMENT INFORMATION
How long does it take to process my order?
Customized products generally require 1–3 business days for processing before shipping.
Do you provide same-day delivery?
Same-day delivery may be available for selected products and locations.
Can I use discount coupons or promo codes?
Yes, you can apply valid promo codes during checkout to receive discounts.
What payment methods do you accept?
We accept:
- Credit/Debit Cards
- UPI
- Net Banking
- Digital Wallets
- Cash on Delivery (where available)
SHOPPING INFORMATION
What is Utsavya?
Utsavya is a customized gifting platform offering personalized gifts for birthdays, anniversaries, weddings, festivals, and special occasions.
How can I customize my gift?
You can personalize products by uploading photos, adding names, custom messages, or selecting available design options.
Can I preview my customized product before placing an order?
Yes, selected products include a preview option so you can review your design before checkout.
Do you offer corporate or bulk gifting?
Yes, we provide customized corporate gifting solutions for businesses, events, employees, and promotional campaigns.
What should I do if I receive a damaged item?
Please contact our support team within 24–48 hours and share product images for assistance.