Privacy Policy

This Privacy Policy outlines how WELMORE collects, manages, and safeguards the information you share with us through our website. Your privacy matters to us, and we are committed to handling your data responsibly and transparently.

INFORMATION WE GATHER

1. Device & Browsing Information — Each time you visit our website, certain technical details are automatically captured by our systems. This includes your browser type, IP address, time zone settings, and cookie data. As you navigate through our pages, we also record which products or pages you view, how you arrived at our site (such as through a search engine or referral link), and the overall way in which you engage with our content.

2. Order & Purchase Information — When you place or attempt to place an order on our website, we collect personal details such as your full name, billing and delivery addresses, payment details, email address, and contact number. In this Policy, the term “Personal Information” encompasses both the device/browsing data and the order-related details described above.

HOW WE USE YOUR INFORMATION

a) Order Information is used primarily to process and fulfil your purchases through WELMORE — this includes handling payments, coordinating delivery, and sending you order confirmations or invoices. We may also use this information to:

• Stay in touch with you regarding your orders or queries

• Review orders for potential risks or fraudulent activity

• Share relevant product updates or promotional offers aligned with your stated preferences

b) Device Information helps us identify and mitigate fraudulent behaviour (particularly through IP address monitoring) and allows us to better understand how visitors explore our website. This insight helps us refine our platform and evaluate the effectiveness of our marketing activities.

DO NOT TRACK

Please be aware that WELMORE does not modify its data collection or usage practices in response to “Do Not Track” signals transmitted by your web browser.

DATA RETENTION

Order-related information collected at the time of purchase will be retained in our records until you formally request its deletion. We hold this data only for as long as necessary to serve you and meet our operational or legal obligations.

POLICY UPDATES

We may revise this Privacy Policy periodically to reflect changes in our business practices, applicable laws, or regulatory requirements. Any updates will be published on this page and will take effect immediately upon posting.

MINORS

Our website is not designed for, nor directed at, individuals under the age of 13. Such individuals are not permitted to use or access our platform.

GET IN TOUCH

If you have any questions, concerns, or feedback regarding our privacy practices, or if you wish to raise a complaint, please reach out to us at:

Email: welmore.hello@gmail.com

We value your trust and look forward to hearing from you.

— WELMORE